Negotiations again centered squarely on the subject of revamping the Grievance Procedure (Article XVIII). One key facet of the negotiations held on July 23rd and 24th involved Business Agents and Chief Stewards from each city presenting data supporting the Union's Grievance Procedure proposal. The Agent's reports demonstrated that the current grievance procedure is broken and that the 2nd and 3rd step backlogs are a major contributing factor to the workforce's low morale.